Citizen Housing has worked with Coventry City Council to find temporary accommodation for tenants at Nauls Mill House after an intense fire engulfed the building overnight on Saturday April 16. A spokesperson for the housing company confirmed there was ‘still no power in the block’ due to extensive water damage as firefighters battled the blaze – although some people still decided to stay there.
Emergency food parcels are currently being provided to residents, as the power cut has already spoiled tenants’ food. Residents say they have been left ‘in limbo’ as water and electricity remain out, forcing at least one mother-of-two to leave the building to seek solace with a friend.
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A spokesperson for Citizen said today: ‘All clients who have applied for temporary accommodation now have it. They added: “A few clients have asked to stay in the block. We are supporting them to make sure they are safe and have everything they need.”
Regarding the food parcels, they said: “We offered them to customers as we found them temporary accommodation / informed them of the situation.”
Yesterday (April 17), the mother-of-two told CoventryLive: ‘I’ve been struggling all morning because the power is out and there’s no water, not even cold water. Talking about electricity, another furious tenant said, “What are we going to do with the food that people can’t replace?
“Last year there was a fire on the 14th floor, they should have learned from that. I mean they should isolate the electricity to the floors because there is no shut-off system. Stupid .”
Citizens say they are working with contractors to restore power ‘as soon as possible’ to Nauls Mill House. Yet they have yet to specify when that will happen – leaving ‘furious’ tenants in the dark.
Currently, police and firefighters are unable to determine the cause of the fire. This is due to its intensity, explains a spokesperson for Citizen Housing.
A spokesperson for Citizen said earlier today: ‘A fire broke out in one of the 15th floor flats at Nauls Mill House on Saturday evening (April 16). Fire service crews from the West Midlands, West Midlands Police and Citizen were on site immediately to stop the fire and support our customers.
“Fortunately, no one was injured and the fire was mostly confined to a single apartment. Firefighters and police have so far been unable to determine the cause of the fire due to its intensity. Investigations into the cause of the fire are still ongoing.
“We have been working closely with Coventry City Council to find temporary accommodation for our clients who need it as there is still no electricity in the block due to extensive water damage. We We are also working with the council to provide emergency food parcels to customers who need them.
“We are working with our contractors to restore power to the block as soon as possible so our customers can return home. We are providing updates as they become available to all of our customers. If any of our customers needs please call Coventry City Council on 02476 832 222.”